Returns
Any item you
order off Stowamatic.com can be returned to us for a full refund within 7
working days, but you'll need to pay for the postage back to us. The item must
be new, and wherever possible in its original packaging.
If you'd like to return an item, please email returns@stowamatic.com, and be sure to
include your order reference and postcode, since we'll need those to find your
order.
Warranty
All Stowamatic
products come with a 12 month warranty against faulty cratfsmanship, except
batteries, which are covered by a 6 month warranty.
If during this period a fault develops, please stop
using the equipment immediately, and email returns@stowamatic.com. Please include
your order reference, post code, and a photo of the fault for the quickest
resolution.
We will either repair or replace the item; either
way, we will endeavour to get a working product back in your hands as soon as
possible.
Servicing / Repairs
If a fault
develops outside of the warranty period, we offer a servicing and repairs
service, and in most cases we will be able to fix whatever issue you are having.
Please email help@stowamatic.com for
more information, including pricing and availability of
spares.